Frequence Asked Questions
For those who would like to purchase products from our website, please follow simple steps declare below:
Greeting beloved customers,
Marici is a "manufacture and wholesale company" therefore for all big quantity orders we already have our "Free Shipping Policy".
However, for those that would like to purchase small quantity from us, please read "Retail Shipping Fee Policy" below:
- Domestic: all orders within Vietnam are free shipping regardless quantity.
- International: for any order less than $5000 (total) will be apply shipping fee.
There are a few logistic companies available in Vietnam with not much of different in fees you can check on for your best benefit:
* DHL: available
* UPS: avaiable
* TNT: available
* Fedex: available
* EMS (Vietnam Post): do not accept Liquid goods.
Why can't Marici give free shipping for smaller quantity order ?
Because we only developed wholesale price list for our products in the first place. Therefore, all prices shown in our website, instagram, facebook are also "wholesale price" which has strict requirement on minimum order.
In another word, we are giving you opportunity to examize, test our products at the cost similar to wholesale for your own benefit.
How do I get "Free Shipping Policy" ?
As stated, all you need to do is make an order on various or one product that has value more than $5000. Since our website only show minor side of our company various products, therefore it's best recommendation for you to contact us via email,instagram,facebook,phone for clearer inquiry.
How do I calculate my total cost if I'm purchasing smaller amount ?
In this case, you can manually send us an email about your order, plus your contact information, your address. We then will check on the current shipping fee to your location and will send you a list of choices before we issue electronic invoice.
How do I pay for my buying ?
You can pay us via: bank account (VISA,Mastercard), Western Union, MoneyGram,Paypal.
When do I receive my products ?
After we have received your full payment, we will ship all your products to you. Usually it takes about 3-4 working days to reach any countries by air freight (except public holiday)